Privacy Policy
Your privacy matters to us – read how we protect your information
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include:
- Name, email address, phone number, and shipping/billing address.
- Payment information (processed securely by our payment gateway).
- Order history and preferences.
- Communications you send to us.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing activity (via cookies).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders.
- Communicating with you about orders, products, and promotions.
- Improving our website, products, and customer service.
- Preventing fraud and ensuring security.
- Complying with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers (e.g., payment processors, shipping carriers) who help us operate our business.
- To comply with laws, regulations, or legal requests.
- To protect our rights, property, or safety, and that of our customers or others.
- In connection with a business transfer such as a merger or acquisition.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal data.
- Objecting to or restricting certain processing.
- Requesting data portability.
- Withdrawing consent where we rely on consent to process.
To exercise these rights, please contact us at info@rockontextile.com.
7. Third-Party Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the site after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@rockontextile.com
- Phone: +91 98765 43210
- Address: 125 Market Street, Surat, India